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2011 ARRC Corporate Goals

Safety & Operating Practices

  • Reduce employee injuries by 15% from 2010.
  • No authority violations.
  • No FRA reportable derailments.
  • No on-track equipment collisions.
  • Eliminate run-away car incidents caused by human error.
  • Reduce minor derailments by 50%.
  • Reduce vehicle backing incidents by 50%.

Security

  • Maintain 100% compliance with Transit Security Agency (TSA) regulations regarding passenger train and hazardous materials transportation.
  • Maintain 100% compliance with Coast Guard regulations regarding port operations related to cruise ships and hazardous materials.

Financial

  • Generate a measurable increase in yield. On the freight side, improve average revenue per ton, per car and per train. On the passenger side, improve revenue averages per passenger, per car and per train.
  • Continue to diversify customer and commodity bases on the freight side and our wholesale/travel agent customer base on the passenger side.
  • Replace more of the previous Flint Hills revenue with new revenue, either from new customers, new rates or new business from existing customers generating $2 million.
  • Generate at least $37 million in cash flow company-wide with Real Estate contributing at least $10.0 million to that total.
  • Generate an average return on Real Estate investment dollars of at least 10%.
  • Maintain at least 90% funded status of pension and retiree medical trust funds.
  • Generate an Operating Ratio of 0.93 or better

General

  • Initiate strategic planning between management and Board of Directors, culminating in short, medium and long term goals and objectives.
  • Begin implementation of Enterprise Resource Planning (ERP) system.
  • Continue implementation of the Supply Chain Audit recommendations.
  • Revenue trains travel Anchorage-Fairbanks in 12 hours: summer 45%, winter 70% of the time.
  • Successfully complete the Positive Train Control Development Plan (PTCDP) with FRA issuing type approval. 
  • Develop a Corporate Succession Plan for all vice presidents and director positions. 
  • Expand Cardio-Pulmonary Resuscitation (CPR) and First Aid training to all employees.
  • Based upon customer satisfaction survey and other data, develop programs to improve corporate image.
  • Manage facility energy use to 2009 levels.
  • Delineate and more visibly mark the ROW through Anchorage.
  • Develop and implement the Real Estate Customer Relations Action Plan.
  • Complete radio narrow banding effort by December 31, 2011.
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